COMMAND & CONTROL (C&C) / PSIM
Unifying every system. One command view. Zero blind spots
Command & Control (C&C) / Physical Security Information Management (PSIM) is an open, vendor-neutral integration platform that brings your security, building, communication, and IT systems into a single control room interface. Supporting hundreds of protocols and adapter drivers, it connects video surveillance, access control, fire safety, intercoms, building management, and IoT devices from any manufacturer, eliminating blind spots and enabling coordinated operations across a single site or a global portfolio of facilities.
Guided, rule-based workflows walk operators through incident detection, alarm verification, and structured response, while automated actions and business system integrations ticketing, messaging, reporting, and analytics shorten resolution time and reduce dependence on operator experience. Built-in redundancy, centralised network visibility, and mobile access ensure round-the-clock reliability and compliance-ready reporting, making C&C/PSIM the operational backbone for Smart Cities, critical infrastructure, and enterprise security environments.
Key Features
Vendor-Neutral Integration
Connects devices and systems from any manufacturer on one open platform, protecting existing investments and giving you the freedom to choose best-of-breed technology for every application with no vendor lock-in.
Advanced Data Correlation
Cross-references data from multiple sources to catch complex events that individual systems would miss on their own, for example, linking a failed access card swipe, a motion sensor alert, and an unrecognised vehicle into a single confirmed security breach.
Standardised Guided Workflows
Walks every operator through a predefined, step-by-step response procedure when an incident occurs, ensuring consistent, auditable, and rapid handling regardless of who is on shift.
Automated Actions
Triggers preconfigured responses the instant an event occurs, unlocking emergency exits, activating lighting, and notifying first responders the moment a fire alarm is raised, without waiting on a human decision.
Interactive Geospatial Mapping
Displays all security assets and active incidents on a live, interactive map. Operators click a camera icon to pull up live video or a door icon to lock or unlock it remotely, with full geospatial context for every event.
Comprehensive Reporting & Auditing
Logs every event, action, and operator response automatically, creating a complete audit trail for post-incident analysis, compliance reporting, and performance review.
Mobile & Remote Management
Lets security managers monitor systems, receive alerts, and respond to incidents from a smartphone or tablet, keeping control in hand from anywhere, not just the control room.
Predictive Analytics
Analyses historical event data to identify patterns and forecast emerging risks, helping teams move from reactive monitoring to proactive threat prevention.
Resource & Personnel Management
Centralises visibility into available security personnel, vehicles, and equipment, so operators can dispatch the right response assets to the right location, every time.
Real-Time Policy & Configuration Management
Applies live changes to rules, thresholds, and device configurations across all connected subsystems without interrupting operations or requiring changes to each system individually.
System Health Monitoring
Continuously checks the status of every connected device, flagging a faulty camera, offline sensor, or failed component before it creates a coverage gap, not just after a security event occurs.
Availability & Redundancy (Disaster Recovery)
Runs on redundant servers, gateways, and databases with automatic failover, so a subsystem failure never interrupts control room operations or compromises business continuity.
Connects devices and systems from any manufacturer on one open platform, protecting existing investments and giving you the freedom to choose best-of-breed technology for every application with no vendor lock-in.
Cross-references data from multiple sources to catch complex events that individual systems would miss on their own, for example, linking a failed access card swipe, a motion sensor alert, and an unrecognised vehicle into a single confirmed security breach.
Walks every operator through a predefined, step-by-step response procedure when an incident occurs, ensuring consistent, auditable, and rapid handling regardless of who is on shift.
Triggers preconfigured responses the instant an event occurs, unlocking emergency exits, activating lighting, and notifying first responders the moment a fire alarm is raised, without waiting on a human decision.
Displays all security assets and active incidents on a live, interactive map. Operators click a camera icon to pull up live video or a door icon to lock or unlock it remotely, with full geospatial context for every event.
Logs every event, action, and operator response automatically, creating a complete audit trail for post-incident analysis, compliance reporting, and performance review.
Lets security managers monitor systems, receive alerts, and respond to incidents from a smartphone or tablet, keeping control in hand from anywhere, not just the control room.
Analyses historical event data to identify patterns and forecast emerging risks, helping teams move from reactive monitoring to proactive threat prevention.
Centralises visibility into available security personnel, vehicles, and equipment, so operators can dispatch the right response assets to the right location, every time.
Applies live changes to rules, thresholds, and device configurations across all connected subsystems without interrupting operations or requiring changes to each system individually.
Continuously checks the status of every connected device, flagging a faulty camera, offline sensor, or failed component before it creates a coverage gap, not just after a security event occurs.
Runs on redundant servers, gateways, and databases with automatic failover, so a subsystem failure never interrupts control room operations or compromises business continuity.